To be transparent, here is our complete company policy manual. Don’t worry it’s only an A4 size document. Tell me what you think. Here’s the link to it in case you wish to double check.
Our Values
First and always our values matter most.
They are:
- Courage – to overcome the fear that might stop us from being our best right now;
- Integrity – to be true to ourselves and others;
- Flexibility – to not be stuck with those habits that inhibit us;
- Lifelong Learning – to overcome those areas where we don’t know enough;
- Unconditional Respect – for ourselves and all others, life and property – it is the Golden Rule; and
- Service – that is how we help others and deliver our purpose.
Our Vision
Our vision is shared equally with absolute clarity across our service.
“We are the service provider of choice in the leadership development space with the best clients who love our service and see it as an essential investment.”
Staffing
- We keep each position open until we find the right person – no matter what.
- We employ for attitude, culture fit and passion first, skills second.
- Everybody has total clarity about their role and responsibilities.
- Everyone is trained in Leadership 101 – so we all understand what’s required whether leading or following and we discover who really wants to lead.
- No matter what the role, it is important, honourable and valued by us all.
- We embrace diversity and encourage secondments and growth centred movement.
Operational Behaviour
- We recognise and acknowledge great work.
- We hold ourselves accountable with consequences for our delivery of both the work and the acknowledgement.
- Everyone has an active personal and professional development program planned in conjunction with the individual.
- We all enter into an equitable performance mastery agreement that includes all the above.
- We keep our bureaucracy and systems simple and streamlined, focussing on our mission and value to our customers and suppliers first and then our other stakeholders.
- We measure all our performance and productivity areas, both financial and non-financial.
- We utilise the measurement to continuously improve and innovate.
- When things get tough we all pitch in and take care of each other, whilst overcoming the challenge.
- We are working effectively to be the employer of choice in our sector.
- We all can contribute ideas and suggestions to improve what and how we work together and for our clients, and always produce evidence to support our ideas’ validity.
What We Don’t Do
- Breach any of our values on a “three strikes and you are out” basis – regardless of the breach and the position.
- We don’t work with clients whose leaders’ behaviour contradicts their values.
